Ask These Questions if You Need a New AV Company

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If your office needs new audio-visual equipment you’ll need to seek out an AV company you can depend on. While there are plenty of suppliers on the market today, choosing the right one can be tricky.

Purchasing AV solutions and systems is much different from renting products for a one-time event. When you make a purchase you’ll want to pay close attention to product quality. Otherwise, you’ll have to make the same purchases again next year.

Ask these questions before you continue.

What brands do you offer?

Since you’re looking for top-notch equipment it’s important to know which brands the AV company carries. You want to see a solid variety of established brands known for excellent performance and long-term viability.

Why a variety? You’ll need the options. In addition, certain manufacturer discounts do open up from time to time. Partnering with multiple manufacturers gives the AV company the power to cut some costs.

How long have you been in business?

You want a company with a track record. You also want a company who will be around in the future. Otherwise, you could end up doing without the support you might need, and that could be disastrous if you have a problem later down the line. Even if everything runs smoothly you might want to upgrade or expand your set-up later. It would be good to know you can work with the same company each time.

Don’t take the company’s word for it. Check reviews and testimonials. Get a list of the organizations the AV company has served in the past. Find out if these companies are still happy with the work that was done. For the most part, AV companies don’t need to keep their client lists too confidential.

Do you offer customized solutions?

AV products have undergone a great deal of evolution in recent years. They can be combined in any number of ways to create sleek, cost-effective solutions.

Don’t settle for a company who is content to offer the same basic, generic set-up again and again. You want a company who will scale their products to solve their immediate concerns.

Do you offer estimates?

There’s no getting around it: AV solutions can be expensive. You need to know what you’re getting into ahead of time if you’re going to manage those costs.

Your quote should include all the costs associated with equipment, installation, and training. Remember, the AV company will have to guide your employees so you’ll know how to use the new systems. Make sure the estimate includes all the costs so you aren’t blindsided by hidden fees later.

Remember, you’re looking for a long-term partner.

AV equipment is only going to get more complex over the next several years. You’re looking for a company who will guide you through all the inevitable upgrades and expansions, too. Take your time, do your homework, and make your decision carefully. Your future competitive edge may depend on it.

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